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The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Travelers Assistance
Airport Travelers Assistance Programs
Programs that operate information booths in airport terminals that are staffed by people, usually volunteers, who can answer questions for the traveling public regarding airline schedules, airport facilities, hotel accommodations, tourist attractions, city bus services to and from the airport, ground transportation, and directions for people driving into the city or outlying areas; provide airport paging services; arrange for interpretation services for visitors speaking a language other than English; arrange for wheelchairs; and provide general assistance for people with disabilities or special needs.
Consulates/Foreign Government Representatives
The headquarters of public officials who have been appointed by a foreign government to reside in the United States and take responsibility for developing and protecting the economic interests of that government and looking after the welfare of any of its citizens who may be traveling or living in the U.S.
Transportation System Orientation Programs
Programs that provide training which introduces new riders, commuters and other residents to the transportation options that are available in their community and teaches them to use the system effectively. Participants learn the basic components of the public transit system and other transportation options (e.g., bicycles, carpools and vanpools); the location of park and ride or park and pool lots, bus stops, train stations, ferry terminals and other facilities; and basic travel skills such as how to read a bus schedule, find the bus closest to work/home, participate in a car/van pool and plan a commute using the system. Instruction may be provided on an individual or group basis and may involve field training in which the individual is accompanied by a customer service representative. The objective of the training is to encourage use of the public transportation by building rider confidence and comfort with the system.