Need Help? Simply Dial: 2 1 1 From Any Phone or Text Your Zipcode to 898211. Dial 211 or text 898211 24hrs

Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Housing Counseling

Homebuyer/Home Purchase Counseling

Programs that help people who want to purchase a home evaluate their readiness for homeownership, shop for housing that meets their needs, resolve potential credit problems, analyze specific home purchase offers, obtain a mortgage loan with advantageous interest rates and an affordable monthly payment, and complete the paperwork to close the loan and complete the sale. Also included are programs that provide assistance for people who want to refinance a home.

HUD Approved Counseling Agencies

Agencies funded by the federal Office of Housing and Urban Development to provide prepurchase and mortgage default counseling, home equity conversion (reverse mortgage) counseling and information about the HUD rent assistance program for current and prospective purchasers and tenants.

Predatory Lending Awareness Programs

Programs that provide information and guidance which protect consumers who are considering homeownership, refinancing a mortgage loan or making major repairs from unscrupulous lending institutions which attempt to pressure them into signing loan agreements they cannot afford thus putting them at risk of losing their homes. Predatory lending tactics include high pressure sales techniques; misleading or fraudulent direct mail campaigns; failure to disclose unusually high interest rates, hidden transaction costs, excessive fees and punitive penalty clauses such as balloon payments; and loan agreements that are based on home equity rather than a realistic ability to repay. Predatory lenders frequently target the most vulnerable consumers including older adults, low-income individuals, minorities who are struggling financially, and people residing in communities underserved by traditional banking institutions.

Tenant Readiness Education Programs

Programs that offer classes which help prospective renters acquire and keep decent housing. Many programs are tailored for people who have been denied housing because of poor or no credit, bad references, past evictions, criminal history or other screening barriers. These classes help participants learn how to take responsibility for past rental issues, improve their credit, manage their money, understand the application and rental process, find affordable housing, develop a positive relationship with their landlord and neighbors, and be responsible tenants. Specifics may include information about credit reports and how they are used in the tenant screening process; resources for evaluating an available rental unit and their prospective landlord; the tenant screening process and their rights under fair housing regulations; rental agreements and typical legal (and illegal) provisions; maintenance responsibilities (who is responsible for maintenance and repair of rental unit features); and moving out including notice, security deposits and evictions. Some programs issue a certificate of completion that can be presented to landlords upon application for tenancy. Also included are tenant education programs for high school or college/university students or others who lack experience as a tenant and want to begin their rental experience on a positive note.

.